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April 14-17, 2025 Wynn Las Vegas

Reimagine Agenda

NACUSO Forward

Day One: April 14

  1. 7:00 am - 3:00 pm

    Golf Event: Wynn Golf Club

    Sponsored by: Earnest Consulting Group and Savana

    Wynn Golf Club with consecutive tee-times beginning at 7:30 am

  2. 10:00 am - 4:30 pm

    Exhibitor Set-up in Collaboration Exhibit Lounge
  3. 11:00 am - 7:00 pm

    Conference Check-In | Information Desk

    Sponsored by: ASAPP

  4. 11:30 am - 12:45 pm

    NACUSO Board & Partner Appreciation Luncheon

    Private Invite Only for Premier, Platinum & Gold Partners

  5. 1:00 pm - 2:00 pm

    NACUSO Board Meeting
  6. 2:00 pm - 2:20 pm

    New Attendee Orientation

    Sponsored by: Structure First

  7. 2:15 pm - 2:45 pm

    Refreshment Break

    Sponsored by: Zest AI

  8. 2:20 pm - 2:30 pm

    NACUSO Members' Annual Meeting
  9. 2:30 pm - 4:30 pm

    Reimagine Solutioning

    At Reimagine 2025, we’re flipping the traditional conference model on its head. Instead of passive listening, these dynamic, interactive sessions are designed to tackle real challenges, foster collaboration, and drive meaningful solutions.

    Come with your biggest obstacles, your “why” and your “how” to engage in focused discussions, share insights, and connect with the right partners and peers to move from pain points to progress. Through guided conversations, leave not just with ideas—but with actionable next steps and valuable industry relationships.

    Show up ready to engage, collaborate, and reimagine how we solve problems—together.

  10. 4:00 pm - 4:30 pm

    Curious Conversation

    Sponsored by: VisiFi

    After diving deep into solutioning, this quick-hit session brings everything full circle. Participants will share their biggest insights, next actions, and shared challenges—turning conversations into commitments.

  11. 4:30 pm - 5:00 pm

    Growth Solutions Showcase - Insights, Not Pitches

    Sponsored by: BankSocial

    Gain a behind-the-scenes look at how two organizations identify challenges, develop solutions, and drive credit union growth. No sales pitches—just real insights, best practices, and strategies to help your credit union thrive.

  12. 5:00 pm - 6:30 pm

    Collaboration Lounge: Sneaker Ball | Opening Reception

    Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, and Travelers

    Specialty cocktails sponsored by: defi Solutions and ASAPP

    Spouses Welcome

Day Two: April 15

  1. 7:30 am - 6:00 pm

    Conference Check-In | Information Desk

    Sponsored by: ASAPP

  2. 7:30 am - 9:00 am

    Collaborating Breakfast & Partner Connection Roundtables

    Sponsored by: AKUVO, LPL Financial, and Sharetec

    Tables by Topic

  3. 9:00 am - 9:30 am

    Reimagine Welcome

    Let’s explore a fresh perspective on how to engage, collaborate, and connect at Reimagine. We'll set the stage for rethinking traditional conference experiences, encouraging attendees to approach conversations, sessions, and networking with curiosity, openness, and a problem-solving mindset. Learn how to conference differently—lean into discussions, challenge assumptions, and maximize every opportunity to build meaningful connections and drive real impact.

  4. 9:30 am - 10:30 am

    Mega Experience: Unleash Your Curiosity - Part 1

    Sponsored by: Clutch

    Discover how curiosity fuels growth and innovation. Diana challenges leaders to look beyond past successes, uncover blind spots, and foster a culture of exploration. Walk away with actionable strategies to inspire fresh thinking and drive meaningful change.

    • Diana Kander

      NYT Best-selling Author, Entrepreneur, Forbes Contributor, and a Senior Fellow at Kauffman Foundation

  5. 10:30 am - 11:00 am

    Collaboration Exhibit Lounge: Refreshment Break

    Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, Reseda Group and Travelers

    Coffee station sponsored by: BlastPoint

    Juice station sponsored by: FileInvite

  6. 11:00 am - 12:00 pm

    Experience Lab: Unleash Your Curiosity - Part 2

    Building on Diana Kander’s exploration of curiosity, this hands-on, interactive session will help you bridge the gap between ideas and action—so you can turn insights into real-world results.

  7. 12:00 pm - 12:30 pm

    Growth Solutions Showcase

    Sponsored by: BankSocial

    Gain a behind-the-scenes look at how two organizations identify challenges, develop solutions, and drive credit union growth. No sales pitches—just real insights, best practices, and strategies to help your credit union thrive.

  8. 12:30 pm - 1:45 pm

    Collaborating Luncheon & Partner Connection Roundtables
    Troublesome Topics Roundtables
     
    - Lunch Session: Insurance Services (12:45 - 1:30 pm)
     
     - Lunch Session: CUs & CUSOs Power of Collaboration: Small CU Workshop (12:45 - 1:30 pm)
    Sponsored by: MiniBranch
  9. 1:45 pm - 3:30 pm

    Collaboration Exhibit Lounge Open
    Exhibit Lounge is open. 
  10. 1:45 PM - 3:30 PM

    Create and Collaborate Sessions:

    - Hot Topics for CUs & CUSOs (1:45 - 2:30 pm): A fan-favorite session every year, Hot Topics for Credit Unions & CUSOs dives into the most pressing issues shaping the industry today. Panelists from Messick Lauer & Smith P.C. will break down key market, regulatory, and legal trends, providing expert insights into the challenges and opportunities ahead.

    - Insurance Services Group (1:45 - 2:30 pm)

    - Regulatory Insights & Updates on World Events with Dennis Dollar (2:40 - 3:25 pm)

    - Business Lending Trends, Challenges, and Opportunities (2:40 - 3:25 pm): Whether you're part of an MBL CUSO, a lending credit union, a technology provider, or considering entering the space, this session offers valuable perspectives and networking connections. Facilitated by Mark Cox of Innovative Business Solutions CUSO, this is an interactive discussion on key Member Business Lending (MBL) trends, challenges, and opportunities.

  11. 2:30 pm - 3:25 pm

    Refreshment Break

    Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, and Travelers

    Coffee station sponsored by: BlastPoint

    Smoothie station sponsored by: CU Alternative Lending Solutions, LLC

    Treat station sponsored by: Insurance Alliance

  12. 3:30 pm - 5:00 pm

    Next Big Idea Competition

    Sponsored by: Velera

    Witness the credit union industry's most exciting innovations as finalists pitch their groundbreaking ideas live. With increased support for winners, including cash prizes, mentorship, and promotional opportunities, this year’s competition is bigger than ever!

  13. 5:00 pm - 6:00 pm

    Collaboration Exhibit Lounge: Hospitality Reception

Day Three: April 16

  1. 7:30 am - 6:00 pm

    Conference Check-In | Information Desk

    Sponsored by: ASAPP

  2. 7:30 am - 9:00 am

    Collaborating Breakfast & Partner Connection Roundtables

    Sponsored by: Auvik, Caribou and PureIT

    Join others during breakfast at tables designated by topics.

    - CEO Only Breakfast Session: CEO, A Day in the Life (7:45-8:45 am)
    Sponsored by: Algebrik AI 

  3. 9:00 am - 9:30 am

    CUSO Awards Presentation

    Sponsored by: National Cooperative Bank and Sallie Mae

    Celebrate excellence in innovation and collaboration as we honor the industry's top performers with the CUSO of the Year and New CUSO of the Year awards. Recognizing those driving impact and shaping the future of credit unions!

  4. 9:30 am - 10:45 am

    Mega Experience: Fire Drills for the Future Real-World Workshop - Part 1

    The future won’t wait—will you be ready? Futurist Rebecca Ryan helps leaders stress-test their strategies and anticipate what’s next. In this engaging session, learn how to spot early signals of change, challenge assumptions, and build future-ready organizations. Walk away with practical tools to navigate uncertainty and turn foresight into action.
    • Rebecca Ryan

      APF, Next Generation Consulting, Inc.

  5. 10:45 am - 11:15 am

    Refreshment Break

    Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, and Travelers

    Coffee station sponsored by: PatientFi

  6. 10:45 am - 12:00 pm

    Mega Experience: Fire Drills for the Future Real-World Workshop - Part 2
    • Rebecca Ryan

      APF, Next Generation Consulting, Inc.

  7. 12:00 pm - 12:30 pm

    Growth Solutions Showcase

    Sponsored by: BankSocial

    Gain a behind-the-scenes look at how two organizations identify challenges, develop solutions, and drive credit union growth. No sales pitches—just real insights, best practices, and strategies to help your credit union thrive.

  8. 12:30 pm - 1:45 pm

    Collaborating Luncheon & Partner Connection Roundtables


    - CEO Only Lunch Session (12:45 - 1:30 pm)
    Sponsored by: VisiFi

    - Lunch Session: CUSO Playbook - How to Speak Credit Union (12:45 - 1:30 pm)
    Successful collaboration between CUSOs and credit unions starts with understanding the language of the industry. This session is a practical learning opportunity designed to help CUSO leaders and partners better navigate conversations with credit unions, ensuring alignment, trust, and effective relationship-building.

    What do credit unions really mean when they say they are focused on “safety and soundness”? How do you translate a credit union’s priorities, timelines and challenges into meaningful solutions? This session will break down key terminology, cultural nuances, and communication strategies to help CUSOs engage more effectively, bridge gaps, and speak the language of credit unions with confidence.

  9. 1:45 pm - 3:30 pm

    Collaboration Exhibit Lounge Open
  10. 1:45 PM to 3:30 PM

    Create and Collaborate Sessions

    - Insurance Services Group (1:45 - 2:30 pm)

    - The Evolving Role of CUSOs: Tradition, Innovation, and the Future (1:45 - 2:30 pm)
    Sponsored by: Reseda Group
    As the financial services landscape shifts, so does the role of Credit Union Service Organizations (CUSOs). This panel will explore the changing dynamics of CUSOs and credit union service providers, addressing key questions such as: Are traditional CUSOs still relevant? Do VC-backed FinTechs really align with the cooperative model? This is a complex and sometimes sensitive conversation—but NACUSO’s Reimagine conference is the place for candid, forward-thinking discussions.

    - Strength in Unity: The Evolving Role of Advocacy (2:40 - 3:25 pm)
    In a rapidly shifting regulatory landscape, collaboration between leagues, credit unions, CUSOs, and policymakers has never been more critical. This session will bring together key advocacy leaders to explore the evolving role of leagues in shaping policy, protecting industry interests, and driving meaningful legislative change.

  11. 2:30 pm - 3:00 pm

    Refreshment Break

    Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, and Travelers

    Coffee station sponsored by: PatientFi

    Smoothie station sponsored by: Angott Search Group

    Treat station sponsored by: Mortgage Forward

  12. 3:30 pm - 4:15 pm

    Market Update with Cetera's Chief Investment Officer, Gene Goldman

    Sponsored by: Cetera Financial Institutions

  13. 4:15 pm - 5:00 pm

    Reimagining Solutioning

    Come with your biggest obstacles, your “why” and your “how” to engage in focused discussions, share insights, and connect with the right partners and peers to move from pain points to progress. Through guided conversations, leave not just with ideas—but with actionable next steps and valuable industry relationships.
  14. 5:00 pm - 6:00 pm

    Collaboration Lounge: Hospitality Reception
  15. 6:00 pm - 8:30 pm

    Dinner Break

    Dinner on your own.

  16. 8:30 pm - 11:30 pm

    Advocacy Fundraiser & Dare-eokie

    Turn up the fun—and the fundraising—at Dare-eoke, where you can dare others to take the stage, accept a challenge yourself, or nominate a group to belt it out—all for a great cause! Every bid and brave performance raises funds for the NACUSO Advocacy Fund, fueling the future of credit union collaboration. Get ready for a night of unforgettable performances, friendly competition, and big impact!

Day Four: April 17

  1. 7:30 am - 9:00 am

    T2 Collaborating Breakfast

    Start the day with a Collaboration Breakfast, connecting with top innovators and leaders, then dive into powerful discussions that will challenge perspectives and spark action.
  2. 9:00 AM - 9:15 am

    Accelerate

    The Converge Accelerator—a collaboration between BankSocial, Harvard, Duke, MIT, LiveAI, and Google Cloud—brings groundbreaking ideas to life. This session will spotlight the winner of their recent hackathon, a young, dynamic team that came together in a unique way to develop innovative solutions for financial services. Learn how collaboration fuels innovation and what credit unions and CUSOs can take away from this fresh, forward-thinking approach.

  3. 9:00 AM - 11:50 am

    Take Action

    In partnership with CSS and Underground Collision, Transformation Thursday is where the week’s biggest ideas turn into bold next steps.  Get ready to fuel transformation and drive real impact!

Are you ready to reimagine?