April 14-17, 2025 Wynn Las Vegas
Reimagine Agenda
- Day One
- Day Two
- Day Three
- Day Four
Day One: April 14
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7:00 am - 3:00 pm
Golf Event: Wynn Golf Club
Sponsored by: Earnest Consulting Group and Savana
Wynn Golf Club with consecutive tee-times beginning at 7:30 am
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10:00 am - 4:30 pm
Exhibitor Set-up in Collaboration Exhibit Lounge
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11:00 am - 7:00 pm
Conference Check-In | Information Desk
Sponsored by: ASAPP
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11:30 am - 12:45 pm
NACUSO Board & Partner Appreciation Luncheon
Private Invite Only for Premier, Platinum & Gold Partners
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1:00 pm - 2:00 pm
NACUSO Board Meeting
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2:00 pm - 2:20 pm
New Attendee Orientation
Sponsored by: Structure First
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2:15 pm - 2:45 pm
Refreshment Break
Sponsored by: Zest AI
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2:20 pm - 2:30 pm
NACUSO Members' Annual Meeting
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2:30 pm - 4:30 pm
Reimagine Solutioning
At Reimagine 2025, we’re flipping the traditional conference model on its head. Instead of passive listening, these dynamic, interactive sessions are designed to tackle real challenges, foster collaboration, and drive meaningful solutions.
Come with your biggest obstacles, your “why” and your “how” to engage in focused discussions, share insights, and connect with the right partners and peers to move from pain points to progress. Through guided conversations, leave not just with ideas—but with actionable next steps and valuable industry relationships.
Show up ready to engage, collaborate, and reimagine how we solve problems—together.
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4:00 pm - 4:30 pm
Curious Conversation
Sponsored by: VisiFi
After diving deep into solutioning, this quick-hit session brings everything full circle. Participants will share their biggest insights, next actions, and shared challenges—turning conversations into commitments.
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4:30 pm - 5:00 pm
Growth Solutions Showcase - Insights, Not Pitches
Sponsored by: BankSocial
Gain a behind-the-scenes look at how two organizations identify challenges, develop solutions, and drive credit union growth. No sales pitches—just real insights, best practices, and strategies to help your credit union thrive.
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5:00 pm - 6:30 pm
Collaboration Lounge: Sneaker Ball | Opening Reception
Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, and Travelers
Specialty cocktails sponsored by: defi Solutions and ASAPP
Spouses Welcome
Day Two: April 15
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7:30 am - 6:00 pm
Conference Check-In | Information Desk
Sponsored by: ASAPP
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7:30 am - 9:00 am
Collaborating Breakfast & Partner Connection Roundtables
Sponsored by: AKUVO, LPL Financial, and Sharetec
Tables by Topic
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9:00 am - 9:30 am
Reimagine Welcome
Let’s explore a fresh perspective on how to engage, collaborate, and connect at Reimagine. We'll set the stage for rethinking traditional conference experiences, encouraging attendees to approach conversations, sessions, and networking with curiosity, openness, and a problem-solving mindset. Learn how to conference differently—lean into discussions, challenge assumptions, and maximize every opportunity to build meaningful connections and drive real impact.
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9:30 am - 10:30 am
Mega Experience: Unleash Your Curiosity - Part 1
Sponsored by: Clutch
Discover how curiosity fuels growth and innovation. Diana challenges leaders to look beyond past successes, uncover blind spots, and foster a culture of exploration. Walk away with actionable strategies to inspire fresh thinking and drive meaningful change.
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Diana Kander
NYT Best-selling Author, Entrepreneur, Forbes Contributor, and a Senior Fellow at Kauffman Foundation
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10:30 am - 11:00 am
Collaboration Exhibit Lounge: Refreshment Break
Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, Reseda Group and Travelers
Coffee station sponsored by: BlastPoint
Juice station sponsored by: FileInvite
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11:00 am - 12:00 pm
Experience Lab: Unleash Your Curiosity - Part 2
Building on Diana Kander’s exploration of curiosity, this hands-on, interactive session will help you bridge the gap between ideas and action—so you can turn insights into real-world results.
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12:00 pm - 12:30 pm
Growth Solutions Showcase
Sponsored by: BankSocial
Gain a behind-the-scenes look at how two organizations identify challenges, develop solutions, and drive credit union growth. No sales pitches—just real insights, best practices, and strategies to help your credit union thrive.
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12:30 pm - 1:45 pm
Collaborating Luncheon & Partner Connection Roundtables
Troublesome Topics Roundtables- Lunch Session: Insurance Services (12:45 - 1:30 pm)- Lunch Session: CUs & CUSOs Power of Collaboration: Small CU Workshop (12:45 - 1:30 pm)Sponsored by: MiniBranch -
1:45 pm - 3:30 pm
Collaboration Exhibit Lounge Open
Exhibit Lounge is open. -
1:45 PM - 3:30 PM
Create and Collaborate Sessions:
- Hot Topics for CUs & CUSOs (1:45 - 2:30 pm): A fan-favorite session every year, Hot Topics for Credit Unions & CUSOs dives into the most pressing issues shaping the industry today. Panelists from Messick Lauer & Smith P.C. will break down key market, regulatory, and legal trends, providing expert insights into the challenges and opportunities ahead.
- Insurance Services Group (1:45 - 2:30 pm)
- Regulatory Insights & Updates on World Events with Dennis Dollar (2:40 - 3:25 pm)
- Business Lending Trends, Challenges, and Opportunities (2:40 - 3:25 pm): Whether you're part of an MBL CUSO, a lending credit union, a technology provider, or considering entering the space, this session offers valuable perspectives and networking connections. Facilitated by Mark Cox of Innovative Business Solutions CUSO, this is an interactive discussion on key Member Business Lending (MBL) trends, challenges, and opportunities.
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2:30 pm - 3:25 pm
Refreshment Break
Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, and Travelers
Coffee station sponsored by: BlastPoint
Smoothie station sponsored by: CU Alternative Lending Solutions, LLC
Treat station sponsored by: Insurance Alliance
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3:30 pm - 5:00 pm
Next Big Idea Competition
Sponsored by: Velera
Witness the credit union industry's most exciting innovations as finalists pitch their groundbreaking ideas live. With increased support for winners, including cash prizes, mentorship, and promotional opportunities, this year’s competition is bigger than ever!
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5:00 pm - 6:00 pm
Collaboration Exhibit Lounge: Hospitality Reception
Day Three: April 16
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7:30 am - 6:00 pm
Conference Check-In | Information Desk
Sponsored by: ASAPP
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7:30 am - 9:00 am
Collaborating Breakfast & Partner Connection Roundtables
Sponsored by: Auvik, Caribou and PureIT
Join others during breakfast at tables designated by topics.
- CEO Only Breakfast Session: CEO, A Day in the Life (7:45-8:45 am)
Sponsored by: Algebrik AI -
9:00 am - 9:30 am
CUSO Awards Presentation
Sponsored by: National Cooperative Bank and Sallie Mae
Celebrate excellence in innovation and collaboration as we honor the industry's top performers with the CUSO of the Year and New CUSO of the Year awards. Recognizing those driving impact and shaping the future of credit unions!
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9:30 am - 10:45 am
Mega Experience: Fire Drills for the Future Real-World Workshop - Part 1
The future won’t wait—will you be ready? Futurist Rebecca Ryan helps leaders stress-test their strategies and anticipate what’s next. In this engaging session, learn how to spot early signals of change, challenge assumptions, and build future-ready organizations. Walk away with practical tools to navigate uncertainty and turn foresight into action.-
Rebecca Ryan
APF, Next Generation Consulting, Inc.
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10:45 am - 11:15 am
Refreshment Break
Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, and Travelers
Coffee station sponsored by: PatientFi
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10:45 am - 12:00 pm
Mega Experience: Fire Drills for the Future Real-World Workshop - Part 2
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Rebecca Ryan
APF, Next Generation Consulting, Inc.
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12:00 pm - 12:30 pm
Growth Solutions Showcase
Sponsored by: BankSocial
Gain a behind-the-scenes look at how two organizations identify challenges, develop solutions, and drive credit union growth. No sales pitches—just real insights, best practices, and strategies to help your credit union thrive.
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12:30 pm - 1:45 pm
Collaborating Luncheon & Partner Connection Roundtables
- CEO Only Lunch Session (12:45 - 1:30 pm)
Sponsored by: VisiFi- Lunch Session: CUSO Playbook - How to Speak Credit Union (12:45 - 1:30 pm)
Successful collaboration between CUSOs and credit unions starts with understanding the language of the industry. This session is a practical learning opportunity designed to help CUSO leaders and partners better navigate conversations with credit unions, ensuring alignment, trust, and effective relationship-building.What do credit unions really mean when they say they are focused on “safety and soundness”? How do you translate a credit union’s priorities, timelines and challenges into meaningful solutions? This session will break down key terminology, cultural nuances, and communication strategies to help CUSOs engage more effectively, bridge gaps, and speak the language of credit unions with confidence.
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1:45 pm - 3:30 pm
Collaboration Exhibit Lounge Open
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1:45 PM to 3:30 PM
Create and Collaborate Sessions
- Insurance Services Group (1:45 - 2:30 pm)
- The Evolving Role of CUSOs: Tradition, Innovation, and the Future (1:45 - 2:30 pm)
Sponsored by: Reseda Group
As the financial services landscape shifts, so does the role of Credit Union Service Organizations (CUSOs). This panel will explore the changing dynamics of CUSOs and credit union service providers, addressing key questions such as: Are traditional CUSOs still relevant? Do VC-backed FinTechs really align with the cooperative model? This is a complex and sometimes sensitive conversation—but NACUSO’s Reimagine conference is the place for candid, forward-thinking discussions.- Strength in Unity: The Evolving Role of Advocacy (2:40 - 3:25 pm)
In a rapidly shifting regulatory landscape, collaboration between leagues, credit unions, CUSOs, and policymakers has never been more critical. This session will bring together key advocacy leaders to explore the evolving role of leagues in shaping policy, protecting industry interests, and driving meaningful legislative change. -
2:30 pm - 3:00 pm
Refreshment Break
Networking lounge charging stations sponsored by: CU Times, Doeren Mayhew, and Travelers
Coffee station sponsored by: PatientFi
Smoothie station sponsored by: Angott Search Group
Treat station sponsored by: Mortgage Forward
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3:30 pm - 4:15 pm
Market Update with Cetera's Chief Investment Officer, Gene Goldman
Sponsored by: Cetera Financial Institutions
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4:15 pm - 5:00 pm
Reimagining Solutioning
Come with your biggest obstacles, your “why” and your “how” to engage in focused discussions, share insights, and connect with the right partners and peers to move from pain points to progress. Through guided conversations, leave not just with ideas—but with actionable next steps and valuable industry relationships. -
5:00 pm - 6:00 pm
Collaboration Lounge: Hospitality Reception
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6:00 pm - 8:30 pm
Dinner Break
Dinner on your own.
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8:30 pm - 11:30 pm
Advocacy Fundraiser & Dare-eokie
Turn up the fun—and the fundraising—at Dare-eoke, where you can dare others to take the stage, accept a challenge yourself, or nominate a group to belt it out—all for a great cause! Every bid and brave performance raises funds for the NACUSO Advocacy Fund, fueling the future of credit union collaboration. Get ready for a night of unforgettable performances, friendly competition, and big impact!
Day Four: April 17
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7:30 am - 9:00 am
T2 Collaborating Breakfast
Start the day with a Collaboration Breakfast, connecting with top innovators and leaders, then dive into powerful discussions that will challenge perspectives and spark action. -
9:00 AM - 9:15 am
Accelerate
The Converge Accelerator—a collaboration between BankSocial, Harvard, Duke, MIT, LiveAI, and Google Cloud—brings groundbreaking ideas to life. This session will spotlight the winner of their recent hackathon, a young, dynamic team that came together in a unique way to develop innovative solutions for financial services. Learn how collaboration fuels innovation and what credit unions and CUSOs can take away from this fresh, forward-thinking approach.
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9:00 AM - 11:50 am
Take Action
In partnership with CSS and Underground Collision, Transformation Thursday is where the week’s biggest ideas turn into bold next steps. Get ready to fuel transformation and drive real impact!